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The Duty of Fair Representation: What Federal Employees Need to Know Under Current Federal Labor Law

  • Writer: InformedFED Chief
    InformedFED Chief
  • May 16, 2021
  • 4 min read

Updated: 20 hours ago



FLRA DFR

The relationship between federal employees and their unions is a critical aspect of workplace dynamics within the public sector. A cornerstone of this relationship is the Duty of Fair Representation (DFR), a legal obligation that requires unions to represent all employees in their bargaining unit fairly and without discrimination. For federal employees, understanding the DFR is crucial to ensuring their rights are protected.


Federal Labor Law: What is the Duty of Fair Representation?


The Duty of Fair Representation dictates that a union, as the exclusive bargaining agent for employees, has a legal obligation to represent all employees within its bargaining unit fairly, impartially, and in good faith. This duty extends to all aspects of union representation, including:

  • Collective Bargaining: Negotiating contracts that benefit all members of the bargaining unit.

  • Grievance Processing: Handling employee grievances promptly and without arbitrary decisions.

  • Contract Enforcement: Ensuring the terms of the collective bargaining agreement are applied fairly.

  • Disciplinary Actions: Representing employees facing disciplinary actions.


Crucially, the DFR prohibits a union from acting in an arbitrary, discriminatory, or bad faith manner. This means a union cannot:

  • Discriminate against employees based on race, religion, sex, national origin, age, or any other protected characteristic.

  • Act arbitrarily by ignoring a meritorious grievance or making decisions without a rational basis.

  • Act in bad faith by demonstrating hostile discrimination or acting with intent to harm an employee.


Why is the DFR Important for Federal Employees?


For federal employees, the DFR provides a vital layer of protection. Unlike private sector employees, federal employees operate under specific laws and regulations, including those administered by the Federal Labor Relations Authority (FLRA). The DFR ensures that even if you are not a union member, the union representing your bargaining unit still has an obligation to represent your interests fairly.


If you believe your union has violated its Duty of Fair Representation, you may have recourse. This could involve filing a charge with the FLRA, which is the independent agency responsible for administering the labor-management relations program for federal employees.


Common Scenarios Where the DFR Comes into Play


  • Refusal to Process a Grievance: If an employee believes they have a legitimate grievance but the union refuses to take it up without a valid reason.

  • Inadequate Representation in Disciplinary Matters: If a union representative fails to adequately advocate for an employee during an investigation or disciplinary hearing.

  • Discriminatory Treatment: If a union favors certain employees over others based on non-job-related factors.

  • Arbitrary Decisions Regarding Contract Interpretation: If the union interprets the collective bargaining agreement in a way that unfairly disadvantages some employees.


Does the DFR Protect Against or Immunize Employees from "Bad Union Advice"?


This is a nuanced area. The DFR generally requires a union to act without arbitrary, discriminatory, or bad faith conduct. However, the DFR does not typically protect an employee from a union giving "bad" or incorrect advice, nor does it immunize the union from accountability for such advice if it rises to the level of arbitrary action.


The key distinction lies in the union's reasoning and intent.

  • Simple Negligence or Error: If a union representative gives advice that turns out to be incorrect due to simple negligence, an honest mistake, or a good-faith error in judgment, it generally does not constitute a breach of the DFR. The DFR does not guarantee perfect representation, only fair and non-arbitrary representation. For example, if a union representative genuinely misinterprets a complex contractual clause and advises an employee based on that misinterpretation, it might not be a DFR violation unless that misinterpretation was grossly negligent, reckless, or part of an arbitrary pattern.

  • Arbitrary, Discriminatory, or Bad Faith Advice: If the "bad advice" stems from the union acting arbitrarily (e.g., giving advice without any rational basis, or ignoring readily available information), discriminatorily (e.g., intentionally giving bad advice to certain employees based on protected characteristics), or in bad faith (e.g., deliberately misleading an employee to their detriment), then it can be a breach of the DFR. For instance, if a union advises an employee to miss a critical deadline for filing a grievance without any legitimate reason, or because they simply didn't care to represent that particular employee, that could be seen as arbitrary conduct.


In essence: The DFR aims to prevent malicious, biased, or wholly irrational conduct by the union. It does not ensure that every piece of advice given will be flawless or optimal. Employees generally have a right to fair representation, not perfect representation. However, if the "bad advice" is a symptom of the union's arbitrary, discriminatory, or bad faith actions, then it can certainly be the basis for a DFR claim.


What to Do If You Suspect a DFR Violation


If you are a federal employee and you believe your union has breached its Duty of Fair Representation, it's important to:

  1. Document Everything: Keep detailed records of communications with the union, specific incidents, and any evidence supporting your claim.

  2. Understand Your Union's Procedures: Familiarize yourself with your union's internal grievance or appeal procedures.

  3. Seek Information from the FLRA: The FLRA provides resources and guidance on DFR charges.

  4. Consult with a consultant or attorney: A consultant or attorney specializing in federal labor law can provide invaluable advice and assistance.


The Duty of Fair Representation can be a powerful tool designed to protect the rights of all employees within a unionized workplace. For federal employees, understanding this duty is essential for ensuring equitable treatment and effective representation. However, bring a DFR charge against a union is a difficult endeavor.

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